Below FAQ are some common concerns of our clients before purchasing our products
If you have other questions, please just send it to averyj7@AverysHome.com
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Questions
Q: "Who does all the artwork?"
I do (Avery!) all the art by hand & print it myself in a local Indiana Print Shop! My products make the perfect gift for a House Warming, Bridal Shower, or Birthday!
Q: “Are the towels machine washable?”
Absolutely! Wash cold, no bleach and hang dry or low dry. They are also fade resistant so use them to clean up every day messes in your kitchen or bathroom!
Q: “Do you sell wholesale?”
YES! In fact, I have hundreds of designs that are only sold by retailers throughout the country. If you are a business and currently have a resale license in the gift market industry please email me for a wholesale account to view wholesale pricing.
Q: “What charities do you support?”
Right now I am donating to the humanitarian effort regarding the war in Ukraine, but I also partner with a local Indiana business supplying foster care youth with care packages yearly. I also support organizations that promote ocean & bee conservation, as well as ending human trafficking. If you are a charity looking for support please reach out! I also donate a limited amount of towels per year to silent auctions. If you are an organization that deals with any of these problems I would love to talk with you!
Q: “What if I need to make a return?”
I strive to make sure every order ships with love & care! If your product arrives with damages or defects they must be reported with photos within in 7 days of receipt of merchandise. Credit will not be issued after this time.